Excellence is Part of Our Core
By: George Abernathy, President & Chief Commercial Officer, Transplace
Our company is built upon excellence. Not only do we believe in delivering it to customers, but our employees also embody it on a daily basis. It’s an important commitment we make here at Transplace – so much so, that we’ve made it a core part of our mission statement: To achieve supply chain excellence for our customers.
We’re determined to thrill our customers and exceed expectations. We accomplish this through our people, processes, technology and scale. Many of the largest manufacturers, retailers and distributors trust Transplace to manage billions of dollars of freight spend annually. This pushes us to constantly seek growth and advancement as well as partner closely with our customers to drive continuous improvement throughout their organizations. In addition, Transplace strives to go beyond just being a transactional services provider to develop deeper, collaborative partnerships with customers through our Strategic Account Management program. We make investments in infrastructure and technology, process improvement through Lean Six Sigma, and strategically important is our commitment and investment in human capital, which allows us to bring in the industry’s best and brightest supply chain practitioners as well as develop young talent through our Professional Development Program.
By establishing quarterly business reviews and a customer advisory board we’re able to solicit insightful feedback for continuously improving our processes, tools and services to provide greater benefits to our customers. In addition, we see the pay-off of our dedication to excellence through our customer renewals and expansions, new customer engagements and industry recognition and awards.
While awards and industry recognition is nice to receive, attaining one in particular means a great deal to Transplace because it’s voted on by you—our customers. This award is the Inbound Logistics annual “Top 10 3PL Providers” list, which recognizes the service providers that are “best equipped to meet and surpass readers’ evolving outsourcing needs.” We’ve been honored to have appeared on this list 12 years in a row, and last year proved to be our highest ranking ever at 2nd place. We’re striving to keep improving our position by delivering even greater value to our customers through our unique and continuously improved offering.
We couldn’t have received this continued recognition without the excellence our fantastic Transplace team is providing and certainly without the backing from our invaluable customers. Thank you for your unwavering dedication and support.
This year we hope to make it lucky number 13 of being named a Top 3PL and snag the prime position of being recognized as the leader in the industry by Inbound Logistics. When it comes to excellence, it’s at our core and our customers can count on that.
If you haven’t already, we hope that you vote for Transplace!
Let us know what you think makes a great 3PL.
Learn more about Transplace advantages being delivered to customers by visiting https://www.transplace.com/advantages/