Posts tagged with ‘customer’

  • Business - Transportation
    The Foxhole Mentality: Finding the Right Rates in a Tight Capacity Climate

    The Foxhole Mentality: Finding the Right Rates in a Tight Capacity Climate

    - by Transplace

    It’s no secret that the industry has recently been dealing with a capacity shortage – and January 2018 was particularly difficult due to winter weather events and an intensely constrained market. When capacity is tight, it impacts service and creates additional costs for shippers all across North America. As a result, Transplace focused on analyzing results and processes to steer our teams to an enhanced process.

  • Business - Transportation
    The Transplace Think Tank Puts Data to Work: Carrier Conversations & Shipper Solutions

    The Transplace Think Tank Puts Data to Work: Carrier Conversations & Shipper Solutions

    - by Transplace

    The Transplace Think Tank has been striving to identify new ways to use corporate intelligence and put actionable data to work to support the decisions made for our customers each and every day. For example, when a number of storms hit in the fall of 2017, the Think Tank members created a dashboard that allowed customers full visibility of all affected shipments. This allowed teams to work together to make strategic decisions to overcome any shipper obstacles and put a plan into action to work around any routes that were disrupted by the storms.

  • Shipper Symposium
    Shipper Symposium Breakout: Demystifying Resistance to Change

    Shipper Symposium Breakout: Demystifying Resistance to Change

    - by Transplace

    At Transplace’s 15th Annual Shipper Symposium, change management expert Marcelino Sánchez shared some excellent insight into cultural inertia, organizational gravity and strategies for effective implementation and sustainable change. He asked a number of critical questions for today’s organizations that are trying to implement change, including: What’s wrong with the current paradigm? What can we do about it to implement and sustain effective change? For Transplace, that question also extends to: how can we help our customers integrate change into their organization? Here are some of the key points Sánchez shared with the audience.

  • Business - Transportation
    Transportation Network Optimization: The 3-Legged Stool

    Transplace Think Tank: Custom, Actionable Data with a Human Touch

    - by Transplace

    A few months ago, through the support of Steve Moore, Vice President, Operations at Transplace, employees Jordan Donmoyer, Matthew Todd, Nolan Plourde, Zain Abdeen and Parker Belden created something entirely new at Transplace: a “Think Tank”. Their mission? To “influence those around us with a revolutionary mindset of continuous improvement by cultivating empowered thought leaders.”

  • Miscellaneous
    Transportation TIP List: Week of December 11th, 2016

    TransMATCH: A Shipper Solution

    - by Transplace

    Increasing visibility, speed-to-market and efficiency remain constant goals for shippers to continue working to improve. And at Transplace, we’re relentless when it comes to looking for new ways to optimize our offerings to help shippers meet these goals. Recently, we’ve made a number of changes to our TransMATCH program to create more opportunities to consolidate in a multi-shipper environment and truly provide the best possible supply chain outcomes for our customers.

  • Transportation Management
    Transplace Logistically Speaking-Mockup1

    Customer Perspective: What Does it Take to Maintain a Great Partnership?

    - by Transplace

    It takes some serious time and effort to maintain a great, long-lasting partnership, but when that time and effort pays off, there can be extensive benefits for both parties.

    For example, chemical customers are very different from other industries – electronic chemical is a highly demanding market, creating parts of chips for laptops, cellphones, iPads, and other technology. It’s important that the manufacturers have materials exactly when they need them, as it’s very expensive to shut down production for even a short amount of time.

  • Transportation Management
    Transplace Logistically Speaking-Mockup1

    Customer Perspective: Do Your Partnerships Pack a Punch?

    - by Transplace

    Partnerships are extremely important on a number of levels, and they drive so much of what we do in our industry – but what exactly are the ins-and-outs of a strong, mutually-beneficial partnership?

    While the term “partnership” is very over-used in many industries, fundamentally, it means that both parties working together are achieving the desired results. However, when KMG Chemicals began looking for a partnership, we were looking for something that was far more structured in order to be beneficial on a much higher level.

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